What is Superior Pediatric Care?
First and foremost,
at Rockford Health System, we live by
the all-encompassing definition of
quality published by the
Institute
of Medicine
in its publication
Crossing the Quality Chasm: An New
Health System for the 21st
Century. We believe superior
quality care and Respectful Care is care
that is:
Patient-centered: Where
patients come first and care is
respectful and responsive to individual
preferences, needs and values.
Safe:
Where
patients are not unintentionally harmed
by care that is intended to help them.
For three years in a row,
Rockford Health System has received the
HealthGrades Patient Safety Award; a
reflection of our commitment to
eliminating risk and human error.
Timely:
Where
unnecessary waits and potentially
harmful delays are minimized and
eliminated.
Effective:
Where services are
provider based upon scientific
knowledge, appropriate care proven to
work is provided to all who might
benefit, and care that is not likely to
be beneficial is avoided.
Efficient:
Where
we avoid waste of equipment, supplies
and energy to provide the maximum
potential value to our patients.
Equitable:
Where we provide
care that does not vary in quality
because of personal characteristics such
as gender, ethnicity, geographic
location, and socioeconomic status.
